Privacy policy
Freedom of Information and Protection of Privacy
The Alberta Insurance Council, the Insurance Adjusters’ Council, the General Insurance Council, and the Life Insurance Council (the “Councils”) are “public bodies” pursuant to the Freedom of Information and Protection of Privacy Act, R.S.A. 2000, Chapter F-25 (the “FOIP Act“). The FOIP Act balances the right to access records in the possession or control of a public body with an individual’s right to protect their personal information, which has been collected and/or is held by a public body.
You can make a request for access to your personal information, which may include a request to correct any personal information in the possession or control of the Councils. You can also make a request for general information. There are different fees associated with the different types of requests.
Prior to making a formal request for access to information, please review this website in order to determine whether the record you are looking for has been published. If it has not been published, you may contact the FOIP Coordinator to discuss whether access to the information can be granted or whether there may be another source for the information you are seeking.
If an informal request for access to information is denied, you can make a formal request by completing the Request to Access Information Form or submitting a detailed request in writing, along with the required fee, to the FOIP Coordinator.
The FOIP Coordinator for the Councils is:
Director of Legal and Regulatory Affairs
Suite 2621, Jamieson Place
308 4th Ave SW
Calgary, Alberta, Canada T2P 0H7
Telephone: (403) 233-2929
Ultimately, you have the right to request a review by the Office of the Information and Privacy Commissioner of a decision made by a public body.
Website privacy
Personal information
We do not automatically gather any personal information from you, such as your name, phone number, or e-mail address. This information is only obtained if you supply it voluntarily by contacting us via e-mail or filling out an online form. We do not collect any personal information that is not expressly provided to us. Additionally, AIC will not disclose your personal information to any third party without your consent, except when necessary to deliver a requested service. Upon request, we will provide you with the information that we maintain about you.
Cookies
To improve your experience on our site, we use cookies. A cookie is a small text file that our site places on your computer as a tool to remember your preferences. If you wish, you may change the settings on your browser to deny cookies or to warn you when a site is about to deposit cookies on your computer. Information on the website may be limited or incorrect if cookies are disabled.
Google Analytics
Our website uses Google Analytics to collect information about how you use the website. We do this to help make sure the site is meeting the needs of our users and to make improvements. Analytics does not identify individual users or associate your IP address with any other data by Google. For more information, view the Google Analytics privacy policy.
Linked sites (including social media)
Although AIC may provide links to third party sites or social media platforms, we are not responsible for the content that appears on those sites or their individual privacy policies. Social media accounts are public and not hosted on AIC servers. If you choose to interact with us via social media, please read the terms of service and privacy policies of these third-party service providers.