Celebrating 35 years of regulatory excellence

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Celebrating 35 years of regulatory excellence: a reflection on AIC’s journey

2024 marks the Alberta Insurance Council’s 35th anniversary. As we celebrate this milestone anniversary, we reflect on the path we’ve traveled so far and our ongoing commitment to regulating the insurance industry in Alberta. Our journey has been marked by significant milestones that have shaped not only our organization, but also the broader insurance landscape, ensuring that insurance professionals are well-equipped to effectively serve Albertans with the highest standards of integrity and expertise.

We’ve created two infographics to acknowledge this celebratory milestone in our history. We invite you to help us celebrate by viewing the infographics to learn about key events in AIC’s history and statistical milestones during those 35 years of service.

35 years by the numbers

35 years of key milestones

A foundation of trust and integrity

Since receiving delegated authority in 1989, AIC has focused on protecting Albertans by licensing and regulating insurance intermediaries and ensuring compliance to the regulatory framework that governs insurance operations in Alberta. By building and maintaining a profession where ethical standards are rigorously upheld, we ensure that consumers can trust the professionals they rely on for their insurance needs.

AIC has continually worked to refine and enhance regulatory processes, making them more efficient and transparent, which has benefited both license holders and consumers. The publication of Council Decisions, for example, was a significant step toward providing insights into the Industry Councils’ decision-making and process. This level of transparency is vital in building trust in the industry.

Empowering professionals and protecting consumers

Our role as a regulator extends beyond compliance enforcement; we are committed to ensuring that insurance professionals have access to the resources they need to excel. Through mandatory continuing education requirements and the introduction of scholarships and grants, AIC supports the ongoing professional development of current and future agents, helping them stay current with industry trends and best practices. This commitment to learning from agents, in turn, ensures that consumers receive reliable and knowledgeable service from those they trust with their insurance needs.

Other key milestones in our journey include introducing a common license expiry date and the ability to renew licenses online, simplifying the renewal process for license holders. These advancements allow insurance professionals to focus on their primary responsibility: providing quality service to their clients.

Looking to the future

As we commemorate this 35-year milestone, we know the insurance industry is evolving and will continue to do so. However, while the industry may change, our commitment to enforcing the requirements outlined in the Insurance Act is unwavering. We will continue to uphold the principles of fairness, transparency, and consumer protection that have been the cornerstone of our work from the very beginning.

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