Paying penalties

Paying civil penalties

As outlined in s. 480(4) of the Insurance Act, a civil penalty levied against an individual or insurance intermediary must be paid within thirty (30) days in accordance with the Council Decision.*

Please call the telephone number local to your area to pay the civil penalty by telephone:

Edmonton: (780) 421-4148
Calgary: (403) 233-2929
All other areas: 1 (800) 461-3367

*Interest: The rate of interest is 12% per annum, prorated in respect of any part of a month, on the unpaid balance.

Accepted methods of payment

The following are accepted methods of payment:

  • VISA
  • Mastercard
  • Cheques may be made payable to the “Alberta Insurance Council”
  • Cash in the exact amount, personally delivered to the reception desk of the Alberta Insurance Council office in either Edmonton or Calgary

The AIC does not accept AMEX, Debit, or Visa-Debit card. The civil penalty may be paid in person or over the telephone.

Information required when paying

Please have the below information available when calling:

  • First and last name;
  • CIPR number;
  • File number, as indicated in the header of the Council Decision;
  • Your method of payment;
  • The amount you wish to pay; and
  • Whether you would like a receipt.

Do you know what is allowable and prohibited as a licensed insurance professional?

Ensure compliance with the legislative requirements for your license: read up on the Insurance Act & its Regulations.

Insurance Act & Regulations