Licensee resources
Supporting Alberta licensees
AIC is committed to providing resources to licensees to help them efficiently fulfill license requirements, renew licenses, and provide high-quality services to Albertans. Review the following pages to learn more about your responsibilities as a licensed insurance professional.
Available resources
Alberta-based licensees are required to obtain 15 hours of continuing education credits for each class of license they are renewing. Find out what your annual requirements are in this section.
It’s important to understand what is allowable and what is not when providing services as a licensed insurance professional. You’re encouraged to familiarize yourself with the Insurance Act and understand the legislative requirements.
Understanding Voluntary Undertaking Agreements
Part of the license process is determining that licensees are not in positions of power or have occupations that place them in a conflict of interest position. This section goes over what the potential conflicts are and how to disclose them.
The renewal period runs from May 1–June 30 every year. See this section for renewal requirements, renewal process, and also what to do if your license has expired.
Licensed agents require an active E&O policy meeting the terms and conditions approved by the Alberta Insurance Council. Read up on the E&O requirements and ensure you’re compliant.
Verify renewed and non-renewed licensed holders
Insurance companies should confirm that all agents, agencies, and adjusters through whom they conduct business hold valid and subsisting certificates of authority.
Explore helpful resources for licensees
- AIC Annual Reports
- Consumer resources
- Licensee resources
- Notices to the Profession & Public
- Superintendent notices
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Superintendent of Insurance – Consumer Alert: Fraudulent auto insurance from unlicensed insurance agent/broker (“ghost broker”)
- Consumer resources
- Superintendent notices
This Consumer Alert from the Superintendent cautions Albertans to beware of insurance fraud when purchasing automobile insurance.
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Codes of Conduct for insurance professionals & Industry Councils
- Licensee resources
All Alberta brokers, agents, and adjusters are encouraged to read their related Code of Conduct from the Industry Councils.
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2023 AIC Annual Report
- AIC Annual Reports
AIC’s 2023 Annual Report features key stats and highlights of AIC’s work to protect the public in 2023.
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Superintendent of Insurance – Guideline 02-2024: Wildfire (and other threat) insurance moratoria guideline
- Licensee resources
- Superintendent notices
All licensed insurers and intermediaries are encouraged to reach this Wildfire (and other threat) insurance moratoria guideline from the Superintendent of Insurance.
Look up a CE course
Look up and take an accredited CE course to obtain credits towards your annual CE requirement
Find a CE course